Queen's Hospital

Queen's Hospital 2024-04-26 Person 5 5 0

Until now all my treatments have been excellent apart from the cancelations I’m more than happy with everything

Informed me why my appointment was cancelled and why it wasn’t rebooked

Queen's Hospital 2024-04-26 Person 5 5 0

Appointment went smoothly and calmly. Great service.

Nothing.

Queen's Hospital 2024-04-26 Person 5 5 0

Had two visits in 3 days at Queens. Sent to Eye Casualty by Spa Medica as eye pressure way too high following cataract surgery, and they could not deal with it. I was so very worried but received fantastic treatment from all staff at Queens - cannot thank them enough for the kindness, reassurance and advice given. Second visit was for initial appointment following GP referral for knee pain. It was an extra clinic running on a Sunday afternoon to help clear the orthopaedics backlog. Once again I have nothing but praise for all the staff and kind doctor that I saw. Very happy with the outcome too. Thank you so very much - you are doing a GREAT service to us all

Cannot think of anything.

Queen's Hospital 2024-04-26 Person 5 5 0

The reason for my answers because staff were very very inventive knowledgeable They were a pleasant to have being looked after was lovely

No it was a pleasant experience

Queen's Hospital 2024-04-26 Person 5 5 0

Staff were excellent, friendly and calming, everyone introduced themselves and was polite.

No even hospital was clean and. Smart

Queen's Hospital 2024-04-26 Person 5 5 0

Apart from a problem with finding a disabled parking bay. Non existent. I was treated extremely well by all staff.

Disabled parking could be improved. In fact, the parking all round is totally extremely difficult

Queen's Hospital 2024-04-26 Person 5 5 0

This is my third appointment/treatment - over the three years the team of doctors/nurses I am met with have been consistent. It’s reassuring at a time when you may feel unnerved to see familiar, friendly faces in a very busy and overwhelmed NHS! Teo is always calm, kind, approachable and informative, Lauren always appears positive and happy and will do all she can to keep you calm/distracted too! Thank you ladies, it really does help during a time of uncertainty.

N/A

Queen's Hospital 2024-04-25 Person 5 5 0

All the nurses were fantastic. Would come up and check up on me regularly. I was there for 2 nights. Each one of the nurses were kind compassionate and caring. I was treated with respect. Even the dinner lady was sooo nice and kind, coming around asking what I’d like to eat, offering tea/coffee and hot chocolate several times a day. Everyone was very friendly. I have nothing but respect and praise for all the staff that I met at the hospital during my stay, this was the first time I have been to this hospital and I would highly recommend this place

Nothing everything was excellent

Queen's Hospital 2024-04-25 Person 3 5 0

Overall experience okay but waiting 2 1/2 hours to see consultant to discuss results not the best

Seeing patients on time

Queen's Hospital 2024-04-25 Person 5 5 0

I found Helene to be very proffesional, receptiv and understanding. The sessions I had was a great help towards my mental recovery after my heart attack.

Nothing comes to mind